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Online Repair Reporting

Online Repair Reporting

Online Repair Reporting

Manage damage and take control

Get full details of your damage repair work at group, region and individual site level.

Our Finishers log information about each repair on their iPhones. The data feeds into our online portal and automatically updates your customer record as soon as a job is completed.

Simply log in to see full details of all your repair work, updated in real-time including:

  • Full details of every order
  • Site and customer names / addresses for every order
  • Status of every order
  • Damage types and materials
  • Number of items repaired
  • Location of repairs
  • Photo gallery of all repairs

In addition, you can view and report on:

  • Average cost per repair
  • Regional spend
  • Landfill savings by site, project, item or project manager
  • All orders and invoices associated with every job
  • Repair costs and savings for past and current projects

Reduce Costs

Reduce costs by identifying commonly damaged items and sites where damage occurs.

online reporting 2Identifying if a site is overspending is easy; looking at the site level repair statistics for the site in question provides a clear picture of what’s going wrong and makes corrective actions straight forward. You can plan and budget for repair and finishing requirements on future projects, based on past experience.

In addition to full statistical reporting of works the online portal also captures every order and any supporting paperwork along with every invoice, work completion record and statement, saving countless hours of paper chasing.

With building materials, sub-contractors and construction skills in short supply, it is more important than ever to limit damage and conserve resources.

Monthly summary report

If you don’t have time to log in, you can opt-in to get a monthly report summarised in a simple graphic email that tells you:

  • online reporting 3Our average response times
  • Your regional spend
  • Items repaired
  • Repair locations
  • Average cost per repair
  • Your top 25 spending sites

Many of our customers incorporate this information into their own management reports.

The online portal is free to our account customers.

For a free demonstration or for more information please contact us.

Log in here:

Snag Reporter

Our Snag Reporter App has been specially designed to help customers record and report damage.Plastic Surgeon's iphone Snag Reporter App.

  • Record details of the damage type and location
  • Take photos of the damage
  • Annotate the photos
  • Email repair report to yourself and our customer services team

App store  Download free from the App Store.