History of cosmetic repair
Company rated 'Very Good' by Best Companies 2017
New Head of Insurance Services joins the company.
New Scotland division and branding launched at Scotland Build.
Records are smashed on a monthly basis as over 1,000 hours of repair work are booked in every day and turnover reaches record levels.
Finisher numbers exceed 155 and total staff numbers grow to over 200 throughout the UK.
New state-of-the-art 'dry' glass scratch polishing system launched.
New Finisher training courses launched with specialist ceramics and glass courses.
Specialist anti-slip coating developed for repairing damaged shower trays.
New National Sales Manager appointed.
New London operational team formed to cope with rising demand for repair services.
Expansion into new market sectors secures contracts with leading cruise lines, Facilities Management companies, big ticket retailers, hotel chains and installation companies.
Plastic Surgeon wins 'Specialist Contractor' at the Construction News Awards.
Plastic Surgeon is certified for ISO:9001: 2008 Quality Management System and ISO:14001:2004 Environmental Management System.
‘Floating’ repair service launched to service out-fitting and repairs on-board some of the world’s largest cruise liners.
Head Office building extension to accommodate expanding customer services, accounts, logistics and IT teams.
State-of-the-art van roll-out with on-board computerised colour matching and mixing kit.
Head office booking IT systems implemented processing 500+ hours of repairs a day.
Dedicated in-house logistics and warehouse expansion.
Dedicated full-time R&D team formed and in-house training centre created.
National pilots with insurance companies begin.
Plastic Surgeon wins ‘Innovation in Products’ at the BIFM (British Institute of Facilities Management) Awards.
Online ‘VisibilIty’ customer repair reporting portal launched.
Construction sector grows and becomes a major part of Plastic Surgeon’s turnover.
Company invests in creating new sales and operations teams and starts to expand throughout the UK.
Entire workforce is mobilised to seek out construction work as the company expands into a new market sector.
Plastic Surgeon evolves and makes significant changes to the business.
Global recession. Housing market crashes when Plastic Surgeon has 95% of its turnover in this market sector.
Management buy-out with external investment secured, despite signs of recession looming.
New housebuild is booming and Finisher numbers hit 127.
Head Office moves to larger premises in Bovey Tracey, Devon.
New stone repair product is launched and stone care is expanded.
Mobile Finisher software is launched after 3 years of IT development.
The first ever ‘Housebuild Finisher’ is recruited.
Company expands to become a South West UK automotive car repair specialist with 16 members of staff.
Company purchased by a husband and wife team. Services expanded to include leather repair. 2 members of staff.
Company formed repairing plastic dashboards in Exeter, Devon UK.