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History of cosmetic repair

2017
Company rated 'Very Good' by Best Companies 2017
2017
New Head of Insurance Services joins the company.
2016
New Scotland division and branding launched at Scotland Build.
2016
Records are smashed on a monthly basis as over 1,000 hours of repair work are booked in every day and turnover reaches record levels.
2016
Finisher numbers exceed 155 and total staff numbers grow to over 200 throughout the UK.
2015
New state-of-the-art 'dry' glass scratch polishing system launched.
2014
New Finisher training courses launched with specialist ceramics and glass courses.
2014
Specialist anti-slip coating developed for repairing damaged shower trays.
2014
New National Sales Manager appointed.
2013
New London operational team formed to cope with rising demand for repair services.
2013
Expansion into new market sectors secures contracts with leading cruise lines, Facilities Management companies, big ticket retailers, hotel chains and installation companies.
2012
Plastic Surgeon wins 'Specialist Contractor' at the Construction News Awards.
2012
Plastic Surgeon is certified for ISO:9001: 2008 Quality Management System and ISO:14001:2004 Environmental Management System.
2012
‘Floating’ repair service launched to service out-fitting and repairs on-board some of the world’s largest cruise liners.
2012
Head Office building extension to accommodate expanding customer services, accounts, logistics and IT teams.
2012
State-of-the-art van roll-out with on-board computerised colour matching and mixing kit.
2011
Head office booking IT systems implemented processing 500+ hours of repairs a day.
2011
Dedicated in-house logistics and warehouse expansion.
2011
Dedicated full-time R&D team formed and in-house training centre created.
2011
National pilots with insurance companies begin.
2011
Plastic Surgeon wins ‘Innovation in Products’ at the BIFM (British Institute of Facilities Management) Awards.
2010
Online ‘VisibilIty’ customer repair reporting portal launched.
2009
Construction sector grows and becomes a major part of Plastic Surgeon’s turnover.
2008
Company invests in creating new sales and operations teams and starts to expand throughout the UK.
2008
Entire workforce is mobilised to seek out construction work as the company expands into a new market sector.
2008
Plastic Surgeon evolves and makes significant changes to the business.
2008
Global recession. Housing market crashes when Plastic Surgeon has 95% of its turnover in this market sector.
2008
Management buy-out with external investment secured, despite signs of recession looming.
2007
New housebuild is booming and Finisher numbers hit 127.
2006
Head Office moves to larger premises in Bovey Tracey, Devon.
2005
New stone repair product is launched and stone care is expanded.
2004
Mobile Finisher software is launched after 3 years of IT development.
2000
The first ever ‘Housebuild Finisher’ is recruited.
1999
Company expands to become a South West UK automotive car repair specialist with 16 members of staff.
1995
Company purchased by a husband and wife team. Services expanded to include leather repair. 2 members of staff.
1985
Company formed repairing plastic dashboards in Exeter, Devon UK.
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