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Testimonials

Testimonials

Mrs Roper, owner of the property, wrote to Plastic Surgeon to express her thanks:

I want to drop you a line to let you know how pleased we are with the stone work done by Sam who came to our property last week. The finish is now so good we would consider giving the property an overhaul every few years just to lift the appearance. We hadn’t realised what a difference it would make and are thrilled with the result.

“What I initially thought was an impossible job to repair a very large and spreading crack in our bath Steve accomplished with a minimum of fuss but with such attention to detail that I defy anybody to ascertain that there was a crack there in the first place.

Steve was not only professional in his crack repairing skills but equally a clean and tidy worker – my wife thought I had cleaned up after him – as if!

Please pass my thanks onto Steve and his in-line mananger etc. ”

H Davis, Essex

“This is just a note to thank you and other participants within your organisation involved in the arrangement & execution of the above repair work to my caravan kitchen worktop.

Past experience generally leads me to dread involving contractors for repairs etc  because the end product is quite often a disappointment and being a practical man myself, I feel well qualified to make the criticisms.  So, when I come across a company that bucks that trend I feel it equally important to register my appreciation.

From the foregoing, you will be aware that I am very pleased with the repair work conducted by your Finisher Paul Tame, in fact ,from the outset, I was very impressed with the initial organisation by yourself, the ensuing correspondence, the speed with which the work was arranged & executed and most importantly, the quality of the repair.

Accordingly, I would have no hesitation in using your services again (hopefully it won’t be necessary) but also recommending your company to others who experience similar mishaps.”

T Bayliss, West Kilbride

“A note to thank you for arranging for the repair engineer to fix my bath;  Steve did a great job and I am delighted with the result.”

M Verrico

“I’d just like to take the opportunity to say that I was very pleased with the customer service and quality of work provided by Sam, a member of your Finishing Team.

Sam was early for the appointment, polite, worked in a tidy fashion and completed the repairs to a high standard.

I would happily recommend him and Plastic Surgeon to my neighbours, thank you.”

A Clark, Surrey

“Just want to tell you how VERY impressed we were with your:
Response
Service
Standard of Repair
Finish (truly ‘invisible mend’)
and in particular with your operative/finisher/specialist. Claire was very professional, pleasant and coped very calmly with our Golden Retriever who was behaving in an uncharteristically ‘edgy’ manner due to the presence of our daughter’s puppy in the kitchen where the repair was being done. It can’t have been easy working around him & the puppy’s pen!  We would certainly recommend your services to anyone with a similar repair needed.”
R Montgomery, Hampshire

“I would just like to tell you how pleased I am with the repairs to my worktop.  Your finisher was here this morning, the work completed within the hour and the finish superb.”
J Burgess, Surrey

Just to let you know that your finisher Leeroy has been & completed the repair of my damaged worktop. I am very pleased with the finish -he has done a very good job.   Thankyou very much for the very prompt and efficient service provided by your company.
J Sexton, Wiltshire

“Good on appointment time, communication, staff, and the job was done perfectly. Your company deserves to prosper.”
W Vickers

“Please could you pass on that the plastic surgeon who came to my home was excellent. A very clever chap who took great care and did a smashing job. Thank you.”
P Morris

“I feel I must contact you to say how impressed I have been with the service I have received from your company.

Ross was excellent, his attention to detail was superb and the worktop is now looking as good as new, I shall have no hesitation in recommending your company to any of my friends and colleagues.

Once again, many, many thanks.”

J Pook, Plymouth

“I’ve had your finisher, Scott Gilfillan here this morning to carry out a repair on a bath.

Not only did he carry out a first class repair but he was most polite and, in short, a credit to your business.

Should you ever need reference for his work, please do not hesitate to contact me.”

G. King

“I would like to put on record how delighted my wife and I are with the jobs that your finisher did for us some weeks ago.  The bath was in a particularly awful state, and my wife and I found it hard to believe that anybody would be able to repair it permanently.  However, your finisher did – and said the kitchen repair was actually more demanding.  Both finishes are superb – we can no longer tell where the original problems were!”
S Thatcher, Hampshire

“I write following a visit from your finisher today. Firstly, I would like to thank you for dealing with this matter so promptly and for the information contained in your letter dated 29 June 2010. For someone like myself who is living alone I think it is a wonderful idea to have not only the name of the person doing the work, but also their photo and phone number and even the vehicle they are driving. I was most impressed with this and have mentioned it to lots of friends, who thought it was a very good idea.

Your finisher was so polite, pleasant and helpful and did the job without any problems, she is a very good clean worker and I wouldn’t hesitate to recommend not only her but also your company to any friends or acquaintances.

Thank you again for dealing with this matter so efficiently and promptly and should I need any further works doing, I will be in touch with you”
S Hutchins, Hertfordshire

“I want to drop you a line to let you know how pleased we are with the stone work done by Sam who came to our property last week. The finish is now so good we would consider giving the property an overhaul every few years just to lift the appearance. We hadn’t realised what a difference it would make and are thrilled with the result.”
J Roper, Kent

“I would like to thank you for your service and let you know that I am very pleased with the work carried out. I would also like to commend your finisher personally, especially on his work. His service was excellent and it was a pleasure to meet him and have him in my mother’s home.”
V Ascough, Devon

“This was a repair to a chipped laminate worktop (romantic walnut from Wickes). The repairer was excellent. He didn’t mind me hovering over his shoulder and confirmed I was happy at every stage of the repair. The repair is virtually undetectable and then only to those who knew about the chip in the first place. I would strongly recommend your company to anyone who needed this type of repair done. I am very satisfied with the professional service provided.”
R Bowden, South England


Just want to tell you how VERY impressed we were with your:

  • Response
  • Service
  • Standard of Repair
  • Finish (truly ‘invisible mend’)
  • and in particular with your operative/finisher/specialist. Claire was very professional, pleasant and coped very calmly with our Golden Retriever who was behaving in an uncharteristically ‘edgy’ manner due to the presence of our daughter’s puppy in the kitchen where the repair was being done. It can’t have been easy working around him & the puppy’s pen!

We would certainly recommend your services to anyone with a similar repair needed.
R Montgomery, Hampshire

“I would just like to tell you how pleased I am with the repairs to my worktop. Your finisher was here this morning, the work completed within the hour and the finish superb.”
J Burgess, Surrey

Just to let you know that your finisher Leeroy has been & completed the repair of my damaged worktop. I am very pleased with the finish -he has done a very good job. Thankyou very much for the very prompt and efficient service provided by your company.
J Sexton, Wiltshire