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The importance of getting the right colour

30th November 2020
Colour matching


Here at Plastic Surgeon, we understand the importance of getting the right colour.

We will match any colour out there – whether it’s a 1970’s avocado bathroom suite or a retro shocking pink kitchen cabinet. This is often a lifesaver for insurance case handlers, in cases where a damaged item is no longer available.  Our skilled staff will save the day by colour matching perfectly an alternative replacement, so clients are not faced with a mismatched set of kitchen cupboards or bathroom furniture.

Many insurance policies have a matching set clause. This means that insurance doesn’t cover the costs of multiple replacement items if one is damaged, so if the sink is damaged, insurers would cover the costs of replacing the sink, but wouldn’t replace the matching bath and toilet. The homeowner would be left with a mismatched bathroom set – a great cause of complaints about insurers.

Stop driving up costs of replacing a whole kitchen or bathroom set

It’s common for the policyholder to expect the insurer to pay for the entire set to be replaced – a large expense to cover. The insurance ombudsman, however, would usually expect the insurer to pay for the damaged item plus 50% of the costs of the rest of the matching set. This serves to drive up costs for the insurer as well as the customer, while also being a less than satisfactory outcome for the homeowner if expecting full cover.

We can match a dis-continued colour

Plastic Surgeon will step in and use our specialist repair skills to help both parties.

Lauren Robson, Insurance Services Account Manager explains;

“ Our colour matching capabilities can facilitate this when it comes to matching sets clauses. We always advocate repair over replacement wherever possible and we can colour match the repaired surface to that of the original. We can also do this with replacement items, where we colour match the new item to bring it in line with the items already in place.”

Many different surfaces can be colour matched

Our colour matching skills are applied to a wide variety of surfaces including wood, brick, UPVC, enamel, marble, laminate, metal, glass and more. Our fine finishers will match a replacement or repaired item with those already in situ.

Lauren continues;

“This service is both a great financial solution as well as a time saver. Additionally, it has a positive environmental impact – saving an entire bathroom suite or kitchen set from going to landfill will help achieve corporate social responsibility targets for insurers.”

To find out more about the services that Plastic Surgeon offer, visit https://www.plastic-surgeon.co.uk/

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