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Plastic Surgeon Fine Finishers is the UK's largest and most trusted repair solution, working on construction and house build sites across the UK. Employing over 200 professionally trained finishers, teams of staff can work on-site managing projects that are close to completion or restoring accidental site damage caused by sub-contractors.
Our core business values: integrity, excellence and empathy are very important to us. Our values serve as a guide to our people in their everyday interactions with customers, colleagues, partners and other stakeholders.
Integrity in the workplace comes in many forms, but in the case of Plastic Surgeon, the term refers to our team characteristics of dependability, honesty and loyalty. We pride ourselves on our strong morals and the work ethics that are instilled in our workforce across the country.
Integrity means that we all take responsibility for our actions, not only with respect for our customers, but for our colleagues and our stakeholders. We understand that our industry respects our honesty and reliability; both play a key part in the services that we provide.
Every year we carry out over 900,000 individual repairs across a diverse range of surfaces. We help our customers – homeowners, construction sites, insurers and businesses – repair surface damage and restore damage caused by a multitude of reasons. The experience that we gain from working on such a diverse range of substrates within a multitude of situations, drives our continued development. It allows us to understand our customers needs and sets us apart from competitors.
Tracking customer feedback is one method of monitoring the level of our integrity and we are always grateful when site mangers take the time to feedback on our work and when homeowners make the effort to give us a Feefo or Trustpilot review.
As is human nature, we are all quick to complain about a service provider, but it takes extra effort to give a good review and we are always appreciate positive comments in our inbox.
Of course, the quality of our finish is down to our individual team members and their integrity on site. One of our finishers, Jac C worked daily on a construction site for seven months, enabling him to become an integral part of the project, working alongside the contractors to get the job done. The site manager gave Jac a glowing report:
“Jac was an absolute pleasure to work with. His attitude, reliability and expertise made the work incredibly easy to manage. He demonstrated the ability to take on some very challenging repairs and managed to match the original finish. I would highly recommend Jac to undertake any works of this nature.”
We are delighted to receive positive comments like these about our team members and the impact that our services have on the overall finish to a project, helping the final stages of the works come to a satisfactory completion. Our skills and integrity mean that the highest possible standards are achieved and the clients are happy with the results.
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