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Stay up to date with the latest news from Plastic Surgeon

Blog

Blog

How will innovative insurers evolve in 2019 to boost customer retention?

As the majority of the UK workforce get back to full swing this week, the industry is looking ahead to 2019 after what was a somewhat challenging 2018. So, what’s instore for 2019, and how is Plastic Surgeon assisting insurers to reduce costs, improve sustainability

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What can the construction industry expect in 2019?

With Britain set to make big political decisions in 2019, the construction industry should be ready to adapt to the changing landscape. So, what can we expect in 2019? Changing our relationship with Europe Well, let’s look at Brexit first. Whatever the eventual outcome of

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Reducing the impact of a claim on policyholders this Christmas

Making an insurance claim at any time can be stressful for a policy holder. At Christmas the impact can be even greater. Today we look at ways a restoration approach can help deliver a better all-round solution during the holiday period. Getting back to normal

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Technology key to reducing lifecycle times for accidental damage claims by 80%

Accidental damage is one of the top three insurance claims and in 2017 accounted for almost 20% of all claims. Using custom-built technology and automated processes we’re supporting insurers in reducing claim costs and driving down the claim lifecycle time for accidental damage. In many

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Plastic Surgeon shortlisted for national construction award

We’re delighted to reveal that we’ve been shortlisted for a national construction award – having been named as a finalist in the Construction News Specialist Awards. We’ve been shortlisted in the category of Finishing & Fit Out Specialist of the Year thanks to our exceptional

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Helping a vandalised community garden get back on track

We’ve recently offered our expertise to help Northwich’s Grozone Community Garden, after the project suffered extensive damage to its facilities at the hands of vandals last month. The garden, which is managed by environmental charity Groundwork Cheshire, Lancashire and Merseyside, helps hundreds of people in

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Meet Steve Lloyd – our newly promoted operations manager

Our operational team form the backbone of our business and ensure the efficient delivery of every job. Regional operations managers make sure we maintain an excellent understanding of our customers’ local needs while still delivering the high standards you’d expect from the UK’s largest repair specialist. To make

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Supporting vulnerable insurance customers with a repair-first approach

The topic of customer vulnerability is one that is high on everyone’s agenda. The implementation of strategies for vulnerable customers, has very much been led by industries such as financial services, who have made great strides in formalising their approach. Insurance companies have lagged behind

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Storm damage in the UK – how can insurers reduce their costs?

We’re not quite ready to say goodbye to 2018 as yet, but, this year has brought a great variety of dramatic weather to our UK shores. ‘The Beast from the East’ combined with Storm Emma, wreaked havoc across the country in the early part of

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Celebrating World Mental Health Day with a company-wide approach

Today is World Mental Health day and to show our support we wanted to share some of the things that we’ve been doing here at Plastic Surgeon to help start a conversation about mental health and improve our employees’ wellbeing. Startling trends in the construction

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New leather repair service ready to launch

We’re delighted to reveal that – following extensive research and development – we’re now able to offer leather repairs as part of our wide-ranging capabilities. Leather repairs are extremely tough to accomplish, and we’ve been conducting extensive research into the feasibility of these repairs to

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