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Stay up to date with the latest news from Plastic Surgeon

Blog

Blog

Is the home claims market experiencing a tech revolution?

It is widely reported that the insurance industry is one of the least innovative areas for customer experience, resulting in customers typically coming away from their interactions disappointed and dissatisfied. The industry has unfortunately lagged considerably behind others in embracing technology to enhance the customer

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New investment in R&D boosts industry-leading capabilities

Strengthening our repair capabilities and continuing to set pioneering standards within the industry is an incredibly important part of what we do at Plastic Surgeon. As part of this vision we are significantly increasing our investment in the research and development arm of the business. Gary Danson, Operations Director

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Let’s talk about mental health at work

Mental health is often a taboo subject in the workplace, but with almost 15% of the UKs population experiencing mental health problems at work1, it’s a subject that should be embraced. At Plastic Surgeon we have long advocated a positive approach to mental health and

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Internal promotions and fresh talent fuels business growth

At Plastic Surgeon, we look to create an environment that promotes progression right through the business, encouraging employment as a career not just a job. We aim to give all members of the team the opportunity to play to their strengths, allowing individual expertise and

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All aboard: 33 finishers head to the Bahamas for complex cruise repairs

In addition to being the UK’s largest repair specialists, sometimes our work requires us to head overseas. One of our more exotic projects saw 33 of Plastic Surgeon’s finishers fly over to the Everglades in Florida to complete renovations and repairs on a number of

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Insurers must take repair-first approach to UPVC

UPVC is one of Plastic Surgeon’s most popular repair requests within our work in the construction industry, however it’s interesting to note that, it is one of the least popular requests within the insurance industry, where a replacement approach is generally used. Chris Edwards, head

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Meet our new Senior Finisher for Research & Development

We’re very excited to announce the creation of a new role in Research & Development at Plastic Surgeon as part of a continued investment in this area of the business. By bolstering our already successfully R&D capabilities we know we’ll be able to stay at

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Beast from the East – the insurance aftermath

As we all start to experience some warmer weather, it’s almost easy to forget the blizzards, strong winds, drifting snow and bitter cold that caused death and disruption across the country. The weather system nicknamed the “Beast from the East” created some of the most

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Research reveals big jump in UK home owners renovating rather than moving

A recent study by specialist insurer Hiscox, has revealed that, in the last five years, the number of home owners in the UK choosing to stay put and invest in their existing property instead of moving has soared. In 2013 just 3% of home owners

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Specialist surface repairs for Wren Kitchens

A recent project saw Plastic Surgeon’s finishers called in to conduct repairs at a Wren Kitchens showroom in Birmingham. The partnership with Wren, one of the UK’s leading kitchen retailers, initially began with work in some of its Scotland-based showrooms, before word of Plastic Surgeon’s

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Meet our Head of Insurance Services

Chris Edwards is Head of Insurance Services here at Plastic Surgeon.  Our dedicated insurance team have a wealth of experience handling all types of household, commercial and motor property and liability claims where a repair is carried out instead of replacing the damaged item. By

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