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Stay up to date with the latest news from Plastic Surgeon

Blog

Blog

Supporting vulnerable insurance customers with a repair-first approach

The topic of customer vulnerability is one that is high on everyone’s agenda. The implementation of strategies for vulnerable customers, has very much been led by industries such as financial services, who have made great strides in formalising their approach. Insurance companies have lagged behind

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Storm damage in the UK – how can insurers reduce their costs?

We’re not quite ready to say goodbye to 2018 as yet, but, this year has brought a great variety of dramatic weather to our UK shores. ‘The Beast from the East’ combined with Storm Emma, wreaked havoc across the country in the early part of

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Celebrating World Mental Health Day with a company-wide approach

Today is World Mental Health day and to show our support we wanted to share some of the things that we’ve been doing here at Plastic Surgeon to help start a conversation about mental health and improve our employees’ wellbeing. Startling trends in the construction

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New leather repair service ready to launch

We’re delighted to reveal that – following extensive research and development – we’re now able to offer leather repairs as part of our wide-ranging capabilities. Leather repairs are extremely tough to accomplish, and we’ve been conducting extensive research into the feasibility of these repairs to

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Meet our Operations Director – Gary Danson

Gary Danson is operations director here at Plastic Surgeon and has been at the company for over 16 years, joining in 2002 as a finisher.  He’s enjoyed a varied and highly successful career with us, seeing many changes along the way. Earlier this week we

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Plastic Surgeon secures Cyber Essentials Plus Accreditation

The safety of our customers is vital and it’s paramount they have complete confidence and trust in the way we operate. It’s not just our physical presence in a customer’s home though or on business premises where we need to ensure safety. It’s essential we

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Community restoration: giving neglected landmarks a fresh new look

We’re very excited to open nominations for our nationwide community restoration project to help one lucky community restore a tired local landmark or public art installation back to its former glory. As the UK’s largest finishing and repair specialist we want to give something back

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Five concepts that build trust into everything we do

Trust is an important part of any relationship, but when it comes to delivering outstanding service, we know it’s vital to build it into everything we do. At Plastic Surgeon, we spend a lot of time thinking about how we can make sure that every

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What can insurers learn from the construction industry?

We are proud of our construction background, established in 1995 we have dominated the construction and house build industry over the past 20 years. Nearly every main contractor and housebuilder in the UK has used Plastic Surgeon on their construction sites at one time to

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Restoration vs replacement – how do they stack up for insurance claims?

A recent report via the ABI (5th June 2018) stated that during the first quarter of 2018, insurance claims were up by 290% as insurers helped customers hit by The Beast from East and Storm Emma.  We look at how the insurance industry could be

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Double award shortlist announced

We’re delighted to announce that we’ve been shortlisted for not one, but two awards! Construction Enquirer Awards Firstly, we’ve made the shortlist for the Construction Enquirer Awards, a nationwide awards scheme that celebrates the best businesses in the industry to work both with and for.

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