Positive feedback makes our job worthwhile

1st June 2021

Plastic Surgeon Fine Finishers is the UK's largest and most trusted repair solution, working on construction and house build sites across the UK. Employing over 200 professionally trained finishers, teams of staff can work on-site managing projects that are close to completion or restoring accidental site damage caused by sub-contractors.

One of the joys of our industry is the variety of jobs that we work on – from a small two hour domestic appointment to massive undertakings at some of the biggest construction projects in the country. One of the larger projects we have been involved with is currently coming to an end, and we are delighted to report that the client has given us a first class endorsement on the quality of our workmanship.


Embankment West has been a huge undertaking in central Manchester. The project has 500 plus apartments across 3 blocks and is a vibrant new city centre neighbourhood targeting Manchester’s lucrative “Generation Y” tenant market. It is located in the heart of Manchester’s central business and retail district, within walking distance of the city’s key employment hubs, popular stores and leisure spots, major transport links and education centres.

Plastic Surgeon was appointed to undertake cosmetic repairs to bathroom pods across 614 pods. The task was to make good a variety of cosmetic repairs including;

  • Damaged vanity top repairs
  • Damaged sanitary repairs
  • Scratched glass
  • Damaged tiles
  • Cracked bath/shower trays.

The contractors were delighted with the quality of our work which has taken over seven months to complete, and our team was delighted with this recommendation from Section Engineer, Piers Morris:

“Plastic Surgeon provided a first-class service throughout the project with reliable, highly skilled operatives capable of matching the original finished products. This was a cost effective and sustainable solution to ensure the works were completed without having to buy new material. Plastic Surgeon management were proactive in ensuring the work  was finished to our satisfaction whilst ensuring a tight completion programme was maintained. Their expertise and skill ensured we achieved a high-quality finish on time, to our client’s delight”


Of course, the quality of our finish is down to our individual team members and one of the North West team, Jac Clayton, worked continually on the project for seven months. This allowed him to become an integral part of the project, working alongside the contractors to get the job done. Piers was happy to give Jac a glowing report:

Jac on site at Embankment West


“Jac was an absolute pleasure to work with. His attitude, reliability and expertise made the work incredibly easy to manage. He demonstrated the ability to take on some very challenging repairs and managed to match the original finish. I would highly recommend Jac to undertake any works of this nature.”


We are delighted to receive positive comments like these about our team members and the impact that our services have on the overall finish to a project, helping the final stages of the works come to a satisfactory completion. Our skills and experience mean that the highest possible standards are achieved and the clients are happy with the results.

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