Blog
Plastic Surgeon Fine Finishers is well versed in dealing with a vast assortment of accidental damage covering a wide spectrum of both commercial and domestic situations.
One of the main benefits in engaging in the services of a hard surface repair specialist such as Plastic Surgeon is that we can employ the latest techniques and processes to ensure that damage is restored as effectively as it can be to maintain the overall original look of the damaged item.
Here at Plastic Surgeon, we understand the importance of getting the right colour. We can match any colour out there – whether it’s a 1970’s avocado bathroom suite or a retro shocking pink kitchen cabinet. This is often a lifesaver for insurance case handlers, in cases where a damaged item is no longer available to replace. We can save the day by colour matching perfectly an alternative replacement, so clients are not faced with a mis-matched set of kitchen cupboards or bathroom furniture.
Many insurance policies have a matching sets clause. This means that insurance doesn’t cover the costs of multiple replacement items if one is damaged, so if the sink is damaged, insurers would cover the costs of replacing the sink, but wouldn’t replace the matching bath and toilet. The homeowner then, would be left with a mis-matched bathroom set – a great cause of complaints for insurers.
It’s common for the policy holder to expect the insurer to pay for the entire set to be replaced – a large expense to cover. The insurance ombudsman, however, would usually expect the insurer to pay for the damaged item plus 50% of the costs of the rest of the matching set. This serves to drive up costs for the insurer as well as the customer, while also being a less than satisfactory outcome for the homeowner, if expecting full cover.
Plastic Surgeon can step in and use our specialist restoration skills to help both insurer and homeowner.
Lauren Robson, Insurance Services Account Manager explains;
“ Our colour matching capabilities can facilitate this when it comes to matching sets clauses. We always advocate restoration over replacement wherever possible and we can colour match the restored surface to that of the original. We can also do this with replacement items, where we colour match the new item to bring it in line with the items already in place.”
We consistently recommend restoration over replacement
Our colour matching skills can be applied to a wide variety of surfaces including wood, brick, UPVC, enamel, marble, laminate, metal, glass and more. Our fine finishers can match a replacement or restored item with those already in situ.
Lauren continues;
“This service is both a great financial solution as well as a time saver. Additionally, is has a positive environmental impact – saving an entire bathroom suite or kitchen set from going to landfill will help achieve corporate social responsibility targets for insurers.”
More posts like this
