Gary Danson, Operations Director at Plastic Surgeon, said of the new repair procedures: “Traditionally leather has been very tough to repair, especially at a viable cost. One of the main drivers of repair over replacement is cost savings, so as part of the research and development behind it, we needed to source materials that ensured the repairs could be completed at a competitive price. This is something which we’ve successfully managed to do.”
He continued: “We anticipate this new service will be particularly appealing to the homeowner and insurance sectors. When you consider the cost of replacing expensive sofas or dining chairs – a simple repair should prove an extremely popular alternative.”
Growing demand creates a need for the new service
Gary commented further: “The reason we’ve focused on leather is two-fold. Over many years, we have received a continual flow of requests, proving significant demand for the service. Secondly, it’s important that we continue to grow our repair portfolio with a focus on supporting emerging markets within the business. We foresee this service will be a strong driving force for growth within both the insurance and homeowner sectors.”
He concluded: “We’re in an industry that’s constantly evolving, and we have to ensure that we offer the best quality of service if we’re to stay at the head of the field. Being able to offer leather repairs is an exciting prospect and one we’re sure our customers will be pleased to engage with.”
To find out more about our leather repair service, simply get in touch.