Insurance and claims management

Insurance and claims management

Our dedicated insurance team have a wealth of experience handling both home and commercial claims for the UK’s largest insurers and self-insured businesses.

Using a restoration-first approach we’re able to repair a vast number of damaged items in-situ that may otherwise be ripped out and replaced.

Not only does this approach create a faster, hassle-free solution for the customer but we also see claim life-cycle times reduced in excess of 80% and an average saving of £850 per claim when compared to a typical replacement option.

Our in-house insurance team commonly work across a range of claims including accidental damage, escape of water, fire, storm and more.

Get in touch to see how our approach can impact your business.

Our dedicated insurance team have a wealth of experience handling both home and commercial claims for the UK’s largest insurers and self-insured businesses.

Using a restoration-first approach we’re able to repair a vast number of damaged items in-situ that may otherwise be ripped out and replaced.

Not only does this approach create a faster, hassle-free solution for the customer but we also see claim life-cycle times reduced in excess of 80% and an average saving of £850 per claim when compared to a typical replacement option.

Our in-house insurance team commonly work across a range of claims including accidental damage, escape of water, fire, storm and more.

Get in touch to see how our approach can impact your business.

Full MI at your fingertips

Our bespoke reporting platform, Visibility, allows you to track each and every repair in real-time and gives you quick access to meaningful management information, all in one place.

Avoid replacements with our unique triage service

We offer clients an on-site or desk-based triage service to quickly assess claims and make sure you restore as much as possible to save time and money.

Specialist self-survey tools speed up life-cycle times

Our bespoke self-survey tool quickly collects all the required information from your customer to speed up the process and reduce life-cycle times by up to 83%.

Restoration vs replacement – how do the benefits stack up?

Our recent research shows 84% of all uPVC claims we receive are repairable.

Research and development is at the heart of what we do

With a dedicated research and development team we’re always testing new products and refining our process to ensure each and every repair is engineered to last.

Award winning insurance team

We're incredibly proud of our strong growth in the insurance sector and earlier this year we were selected as Outsourced Partner of the Year at the 2019 British Claims Awards

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We work with the UK's largest insurers

We work with the UK's largest housebuilders

Aviva
Admiral
AXA
Esure
Sedgewick
NHBC
Crawford
Allianz