As part of its national agreement with one of the UK’s largest providers of home insurance, Plastic Surgeon was given the task of over-coating the new end panels and plinths which had been retrofitted to the kitchen units of a large residence near Colchester; following flood damage and the building contractor being unable to obtain a matching finish for a discontinued range.
The building contractor had already left site when the job was allocated to Plastic Surgeon via its national call centre, with the property owner far from happy with the building contractor’s solution, as the maple coloured laminate panels in no way matched the appearance of the existing kitchen. Furthermore she was far from convinced they could be made to look identical.
With the property occupied and, unusually, it not being possible to demount the plinths, Plastic Surgeon’s Finisher was compelled to carry out all of the preparation and re-spraying in-situ. And with no specification known for the original kitchen units, the colour had to be matched by eye using basic pigments.
The property owner was sent full details of the appointment time and the Finisher tasked with completing the work – including his mobile number and van registration – to reassure her regarding security.
Having arrived on time the Finisher used Plastic Surgeon’s System 200 tints to mix half a litre of colour and applied a small sample patch to confirm the colour match was accurate. Then with all the surfaces cleaned and a special primer applied to ensure a good bond, he began spraying the end panels and section of plinth. The job was completed in under six hours, well within the one day quoted to the client.
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