“Since the last newsletter, I can report that March was the most successful month for Plastic Surgeon ever; and this, I feel, must be indicative that the construction industry is beginning to recover, albeit a slow and gradual process.
“Indeed, the Government is returning decision-making powers on housing and planning to local communities where ‘local people will determine where best to build the new homes … and powerful incentives will mean that local people will see the benefit in building new homes and we (the government) will continue to invest in affordable homes.’
“Powerful words, but maybe the changes in planning permission legislation are beginning to make a difference to the industry, combined with the fact that mortgage product availability has increased by 13% since April. This is the fifth month in succession that there has been a rise, bringing the total number of live mortgage products to 11,748, according to data from Mortgage Brain.
“So, I feel like being positive about our future – housebuilding is making a tentative recovery, our March figures have proved this. Customers rightfully expect their brand new home to be absolutely perfect, and interestingly, Barratt (one of our clients) has won the highest five star rating for customer satisfaction from the Home Builders Federation for an unprecedented second year in a row. I am delighted our repair services have helped the housebuilder achieve this accolade.
“And even though UK house prices continue to decline, many people are staying put and instead are using our services to ‘improve rather than move.’
“To conclude, we are doing well in both the newbuild and refurbishment marketplaces, successfully undertaking repairs for the one-off, individual home to snagging for large scale private housebuilders and the public sector, local authority social housing providers and housing associations, as well as our retail and commercial customers.”