One fact we can be sure about is that housing completions have been flat-lining, though typical unit sizes have increased as city apartments have given way to family homes. Therefore we have been growing our share of a slowly recovering sector, and this is down to the diverse and adaptable nature of the service we offer customers; coupled with a sound infrastructure.
For the company has continued to invest in IT support – including our multi award winning VisibilITy software – as well as training and logistics. In addition to the quick response call centre and warehouse contained within our HQ, Plastic Surgeon’s Training School has been giving new Finishers the skills necessary to tackle our full range of repairs – though the total would be well past the present 100 mark if recruiting in the South-east wasn’t like waiting for a British Wimbledon winner.
Essentially Plastic Surgeon has been reinforcing its position as the UK’s foremost cosmetic repair specialist: adding new techniques and driving through efficiencies. In particular our IT department’s innovative system that permits data compiled from each Finisher’s hand-held computer to be assimilated on the company’s data base now enables us to give clients valuable statistics on the volumes saved from going to landfill.
Overall Plastic Surgeon offers a highly professional service and expects to grow steadily as the recovery strengthens and more organisations come to recognize the benefits available.