Given that many professionals within the construction industry still don’t fully understand Plastic Surgeon’s capabilities, the #cosmetic repair specialist was more than happy to carry out a trial repair for a leading firm of London solicitors, in order that the facilities manager could see for himself what could be achieved.
Plastic Surgeon’s Operations Manager was invited to look around at a variety of minor repairs that required attention; with a date subsequently being agreed for one of the specialist’s highly skilled Finishers to return and make good an unsightly crack that had opened up in one of the office building’s exterior granite cladding panels, close by the garage entrance.
Prior to the trial taking place, the legal firm’s Special Projects Manager sought evidence that Plastic Surgeon’s nationwide service complied with all necessary health & safety legislation and other requirements relating to the execution of building works.
In fact the company is accredited under the Contractors Health and Safety Assessment Scheme (CHAS), is a Worksafe Contractor and also a member of SMAS – the Safety Management Advisory Services; as well as other industry bodies. A COSHH assessment – along with full method statement -were supplied to the client prior to commencement and all of Plastic Surgeon’s 150 plus site personnel carry identification cards indicating their relevant training.
With barriers and signage in place to guide pedestrians around the work area in front of the building, the senior Finisher assigned to carry out the demonstration began to open out the crack employing (a Dremel) a small hand held grinder to minimize noise nuisance and the amount of dust generated.
With the repair area now shaped to allow better compaction and retention of Plastic Surgeon’s special two-pack fillers, the Finisher began to build up the repair in layers. Once filled to an appropriate level fractionally proud of the surrounding granite, he then smoothed it back by hand – again to avoid generating dust – using a gradation of abrasives.
While the Finishers often tint the fillers to assist in concealing the final repair, in this case the Finisher used the material in plain white as the starting point for replicating the complex natural grain pattern of the rich igneous rock. Satisfied with the effect produced he then applied two coats of extra hard lacquer across the entire area of granite panel: in part to ensure it will not peel back as a result of abrasion from passing pedestrian traffic, and also to prevent any irregularity to the surface reflectance revealing the location of the repair.
The Facilities Manager overseeing the work for the solicitors was not only pleased with the results, but commented that it was also an accomplishment in a difficult work environment. As a consequence of this highly successful trial, Plastic Surgeon’s technical and sales staff have now been invited to quote on a number of other tasks throughout the building; including polishing scratches and chips out of a glass food bar, and addressing damage to a number of desks and workstations.
Colin Tommins, the Regional Operations Manager for Plastic Surgeon’s eastern region comments saying: “The maintenance manager was so impressed with the quality of the repair carried out on the street elevation, that we were asked to quote on the other work required to bring the interior back to pristine condition.”
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